Hey there, we're answering the most frequently asked questions and we hope it covers your curiosity.
1. How long does it take to fulfil an order?
It takes 7-10 business days to create every order. We don't have anything in stock, everything is custom-made.
2. How long will it take for my order to arrive?
Most orders are delivered in 15-21 days to USA. And 20-30 days for Europe.
3. How do I submit a custom order?
If you want to have a name or fingerprint necklace, letter ring or anything else you have in mind, you will just have to send an email to firstname.lastname@example.org. Our representatives will get back to you with new designs and after you confirm it, we'll have it manufactured.
4. Do you accept returns?
We do accept returns if there's something missing in your order or it's not as described.
5. When do you refund?
We refund if your ring, cuff or necklace arrived in a different size or metal finish.